FAQ & Help

  • About products
    • Are you confident your products are natural?

      We endeavour to use as many naturally derived ingredients as possible, sourced from sustainable sources around the world. We will not mislead our consumers by implying that our naturally derived or natural ingredients equate to a totally natural product.

    • Where do you source your ingredients from?

      Our range of products is unique and therefore our ingredients are unique as well. We use the finest ingredients we source from all over the world depending on the kind of product we want to create (eg: inspiring wild indigo from the Himalaya mountains, relaxing yuan zhi root from China or maracuja passion flower seed oil from the Amazon)

    • Where can I purchase Molton Brown?

      For all our store details please visit Your Nearest Store

    • How can I sign up to receive your newsletter?

      You can sign up to receive our newsletters via the freetext box at the bottom of the screen

  • About order and delivery
  • About company
    • Tell me more about Molton Brown - the story so far

      In 1973 Molton Brown was born on South Molton Street in London, founded by a husband and wife team who received the shop as a wedding present from her parents, the owners of the famous London couture shop Browns. They began creating natural preparations for discerning hair studio clientele and in 1978 Dale Daxon Bowers, Creative and Brand Director, joined to support this growing part of the business and continues to this day to be the company's creative inspiration. Our philosophy has remained the same since the start: we set out to create products of the highest standard, sympathetic to our modern living needs. We search beyond the historical world of cosmetics for new and unconventional ways to satisfy both physical and emotional needs, providing a sensory experience that takes the mundane and transforms it into some extraordinary. Each exciting new product fuses natural science with the pure flowers, plants and marine extracts sourced from around the globe, to deliver long-lasting benefits. We are all about excellence and integrity - an integrity revolution in beauty and body care - and provide consumers with an honest alternative to pseudo-science, bogus philosophy, superficiality and over claim.

    • How can I apply to work for Molton Brown?

      For career opportunities please visit Careers

    • How green are you?

      Molton Brown's iconic bottle is fully recyclable, and we will be launching ranges in 2008 taking advantage of the most recent environmental advances in packaging. As a business we are currently constructing a five-year plan to become a market leader in environmental ethics, focussed on the reduction of carbon emissions and waste. However green our products and business practices evolve to become, this is never something we would manipulate for marketing purposes.

    • Are you able to donate to our Charity?

      Molton Brown has a long history of supporting many worthwhile causes. Over the recent years, the total number of charities supported has extended to just over 95 and has as a result, become difficult to administer. At the end of 2004 we decided to support no more than 3 charitable causes from 2005 onwards so that the sums donated would be more meaningful. In discussion and consultation with all our employees the charities that we will be supporting during 2007 are Cancer Research and Childline. we regret we are unable to participate in your particular worthwile cause. We wish you the very best of luck in your efforts and hope that you understand our philosophy.