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Jobs in UK IT

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The Information Technology & Communications team is responsible for building and supporting systems for corporate, retail, manufacturing and remote offices. Our systems always need to develop to support the continued development of our business. The team operates the IT helpdesk as a point of contact for all IT and telecommunication support issues.

Technical Application Leader, Retail Applications, Americas & EMEA

Job: Technical Application Leader, Retail Applications, Americas & EMEA

Location: Green Street


Technical Application Leader, Retail Applications, Americas & EMEA

Brief Job Description:

  • As Technical support of retail systems within the Retail Application team, the candidate will be responsible for 2nd line day to day management of the retail systems running in the Molton Brown stores.
  • Reviewing new releases of RetailPro software, evaluating, testing and ensuring successful rollout to the stores.
  • Soliciting enhancements to the system and ensuring that agreed enhancements fit with the business requirements.
  • Liaising with other teams within ISD to ensure that changes and enhancements are effectively designed and fully tested end-to-end before implementation.
  • Assisting the business with the generation of ad-hoc reports from RetailPro.


Job Requirements:

  • The main product used in the stores is the EPOS system; RetailPro. Retail experience including the management of EPOS systems is a must and any exposure to RetailPro would be an advantage but not a necessity.
  • The ability to understand the stores issues, troubleshoot and resolve in a speedy timescale is a main requirement of the position.
  • The candidate must be able to communicate to colleagues in both ISD and the wider business, in a non-technical way in order convey technical constraints or issues.
  • A flexible attitude and the ability to travel within the UK on occasions

Location: Green Street, Elsenham, Hertfordshire, CM22 6DS

Competitive salary & benefits package

Open Date Friday 11 April 2014 to 10 May 2014