Jobs in UK Retail

Job: Area Sales Education Trainer

Location: London/Field Based Nationwide

Description:

The role in a nutshell

• Support the delivery of commercial success by partnering with the area retail team to meet and exceed the agreed trading goals.
• Lead inspires and coach the store and third party sales teams through coaching and product training.
• Area based in the North and Scotland

Personal attributes

• Customer focused – passionate about delivering a premium experience for all our customers
• Values led – Demonstrates the 4 Molton Brown values every day and in all situations (Open, curious, intelligent, optimistic)  
• Commercial savvy – Understand and delivers measurable business results
• Hands on – Leads from the front and introducing  new ideas from concept through to practical delivery at retail
• Influences with ease - Articulates ideas and clarity.

Essential skills and experience

• Commercial savvy, with a proven track record (KPI targets) in a premium high service orientated retail environment
• Appreciation and understanding of the beauty retail industry including who the best of class brands are and why they are successful
• Understands the psychology of selling, what is important and how to deliver what the customer wants whilst maximising the sales opportunity to the company
• Developed and strong coaching skills
• Ability to inspire individuals to perform at a distance
• Developed communication skills including both verbal and written

Preferred skills and experience

• Participated in a sales education / training programme which resulted in a significant sales uplift?
• Experience in a multi format retail brand with operations in company owned stores, departmental store concessions, wholesale partners and distribution based businesses.

Key relationships

• Area Management trading team
• Third party departmental store trading teams
• Retail team
• HR team  

Job: Retail Management Vacancies - All Locations

Location: UK

Description:

Retail Management Vacancies / Regional

We are always looking for exceptional individuals to join our management team who are able to demonstrate excellent selling and service skills and who have a passion for Retail. We want every customer to enjoy a unique luxury selling experience.

As a Store Manager you will be responsible for actively driving and contributing to the sales and profitability of the stores, whilst motivating and developing a team, using responsible business practices within retail environment.

As an Assistant Manager you will be responsible for supporting the store manager with the management and motivation of the team, and to actively drive and contribute to the sales and profitability of the store.

As a Concession Manager  you will be responsible for actively driving and contributing to the sales and profitability of the concession, whilst motivating and developing a team, using responsible business practices within a retail environment. 

If you love our products and enjoy delivering fantastic customer service please send your CV to recruitment@moltonbrown.comor apply online.

Job: Part Time Sales Consultant - Gatwick Airport North

Location: Gatwick Airport

Description:

Sales Consultant Part Time – Travel Retail, Gatwick Airport North

Focus of the role: To contribute to sales and profit through demonstrating excellent customer service, selling skills, product knowledge and through acting as a brand ambassador, supporting the brand values.

Key responsibilities:

• Personally contribute to the achievement of targets and KPI’s
• Deliver excellent selling and service skills
• Ensure all customers receive a high standard of customer service   
• Demonstrate an in depth/fluent knowledge of the product range in order to advise customers on the best products to suit their needs and on its main features or properties i.e. selling points, uses
• Attend product training and any subsequent refresher training offered
• Personally contribute to excellent mystery shop results in order to achieve the company target of 85%
• Actively contribute to the consistent delivery of housekeeping and high presentation & VM standards
• Be vigilant at all times to ensure stockloss is minimised and to contribute to stock takes
  

Role requirements

Previous retail and beauty experience desirable

Team player

Flexibility in working arrangements

Ability to travel within reasonable distance if required

Consumer Driven

Always places the Molton Brown customer as first priority

Provides a high level of customer service

Job: Sales Consultant - Gatwick

Location: Gatwick Airport

Description:

We have full and part time consultant roles available at Gatwick to contribute to sales and profit through demonstrating excellent customer service, selling skills, product knowledge and team work; and through acting as a brand ambassador, supporting the brand values .

Job: Sales Consultants - Heathrow Terminal 3

Location: Heathrow, London Terminal 3

Description:

Focus of the role: To contribute to sales and profit through demonstrating excellent customer service, selling skills, product knowledge and team work; and through acting as a brand ambassador, supporting the brand values.

Job: Assistant Store Manager - Covent Garden

Location: Covent Garden, London

Description:

Assistant Store Manager, Retail Sales, Molton Brown, UK

Position summary

To support the store manager with the management and motivation of the team, and to actively drive and contribute to the sales and profitability of the store.

Essential Job responsibilities

• Assist store manager and team to achieve store sales, KPI’s and profit and commercial targets
• Have a good working knowledge of store reports and the retail message board in order to make commercial decisions based on the business requirements
• Encourage and motivate team to achieve sales targets
• Assist store manager in the effective management of payroll
• Have a good working knowledge of all systems and procedures to achieve good stockloss results and consistency in line with the company benchmark
• Assist the store manager with the planning and organising of store stock takes
• Assist store manager to ensure process and systems in store are implemented and regularly reviewed ensuring store ops runs smoothly and issues resolved in a timely manner

Customer service excellence

• Support store manager and team to achieve an excellent mystery shop result in order to deliver company target of 85%
• Ensure all customers receive a high standard of service
• Lead by example in delivering excellent selling and service skills
• Be a brand ambassador and role model for the team
• Represents the Molton Brown brand through high standards of personal grooming in accordance with the guidelines

 Product knowledge

• Demonstrate an in depth  and fluent knowledge of the product range in order to advise customers on the best products to suit their needs and on its main features or properties

Leading and developing the team

• Motivate store team through communication and coaching to deliver store KPI’s
• Support and deliver in store training to develop the team and meet the needs of the business
• Assist with the recruitment and retention of store team
• Assist store manager with planning and organising of daily activity rota to achieve objective
• Assist in managing the performance on the team

 Education and Experience

Existing assistant, concession or senior sales experience essential

Minimum of 2 years retail experience

Experience within the beauty environment desirable

Flexibility in working arrangements

Ability to travel within reasonable distance if required

Job: Assistant Store Manager - Canary Wharf

Location: Canary Wharf

Description:

Focus of Job Role:

To support the store manager with the management and motivation of the team, and to actively drive and contribute to the sales and profitability of the store.  Your key areas will consist of the following

• Sales and profit
• Customer service excellence
• Product knowledge
• Leading and developing the team
• Store environment
• Policy adherence

Role requirements
Retail management experience is essential
Experience within a similar luxury lifestyle environment is desirable
Flexibility in working arrangements
Ability to travel within reasonable distance if required

Job: Assistant Store Manager - Windsor

Location: Windsor

Description:

Focus of Job Role:

To support the store manager with the management and motivation of the team, and to actively drive and contribute to the sales and profitability of the store.  Your key areas will consist of the following

• Sales and profit
• Customer service excellence
• Product knowledge
• Leading and developing the team
• Store environment
• Policy adherence

Role requirements
Retail management experience is essential
Experience within a similar luxury lifestyle environment is desirable
Flexibility in working arrangements
Ability to travel within reasonable distance if required

Job: Store Manager, Retail Sales, Harrogate (Maternity Cover)

Location: Harrogate

Description:

Store Manager, Harrogate (Maternity Cover)

Position summary

To actively drive and contribute to the sales and profitability of the stores, whilst motivating and developing a team, using responsible business practices within retail environment.

Essential Job responsibilities

Sales and profit

• Drive and achieve store sales, KPI’s and profit and commercial targets
• Analyse store performance, reviewing sales information and all relevant KPI’s to maximise business opportunities
• Ensure sales opportunities are maximised through ongoing communication and monitoring of KPI’s and effective coaching
• Have a full working knowledge of P&L reports to potentialise store profitability
• Manage payroll effectively to optimise productivity and efficiency
• Create loss prevention actions plans and implement to minimise stock loss and achieve company benchmark
• Ensure process and systems in store are implemented and regularly reviewed ensuring store ops runs smoothly and issues resolved in a timely manner

 Customer service excellence

• Achieve an excellent mystery shop result in line with the company target of 85%
• Ensure all customers receive a high standard of service
• Lead by example in delivering excellent selling and service skills by consistently following the 7 steps
• Be a brand ambassador and role model for the team
• Represent the Molton Brown brand through high standards of personal grooming in accordance with the guidelines

 Product knowledge

• To attend product training and any subsequent refresher training offered
• Demonstrate an in depth  and fluent knowledge of the product range in order to advise customers on the best products to suit their needs and on its main features or properties i.e. selling points, users etc

 Leading and developing the team

• Support and deliver in store training to develop the team and meet the needs of the business
• Recruit and identify potential talent to build a strong team
• To recognise and identify potential development areas within the teams performance to coach and grow individual skill base and increase retention
• To effectively manage poor performance

 Store environment

• Ensure consistent delivery of housekeeping and presentation standards throughout the store
• Achieve and maintain excellent retail and VM standards in all areas of the sales floor, stock maintenance and handling and the stock room
• Plan and organise floor moves and implementation of promotions, to maximise commercial opportunities and to company standard

 Policy adherence

• To be accountable for the adherence and implementation of company policies and procedure
• Contribute to the health and safety of others and yourself by following safe working practises
• To act in a responsible and positive manner at all times, ensuring that Company codes of practice are adhered to

 Additional duties

• To carry out any other duties that is reasonably requested
• To support in other Molton Brown locations when the business needs dictate 

Education and Experience

Minimum of 2 years retail management experience in SAS location

Experience within the beauty environment desirable

Flexibility in working arrangements

Ability to travel within reasonable distance if required

Job: Sales Consultant - Cambridge

Location: Cambridge

Description:

Sales Consultant – Cambridge

Focus of the role: To contribute to store sales and profit through demonstrating excellent customer service, selling skills, product knowledge and team work; and through acting as a brand ambassador, supporting the brand values.

Role requirements
Previous retail experience gained within a similar luxury lifestyle environment is desirable
Team player
Flexibility in working arrangements
Ability to travel within reasonable distance if required

Job: Concession Manager - Ely's Wimbledon

Location: Ely's Wimbledon

Description:

Focus of Job Role:

To actively drive and contribute to the sales and profitability of the concession, whilst motivating and developing a team, using responsible business practices within a retail environment.

Your key areas will consist of the following

• Sales and profit
• Customer service excellence
• Product knowledge
• Leading and developing the team
• Store environment
• Policy adherence

Role requirements

• Minimum of 2 years retail management experience at supervisor level
• Experience within the beauty environment desirable
• Flexibility in working arrangements
• Ability to travel within reasonable distance if required

Job: Store Manager, Richmond - Maternity Cover

Location: Richmond - Maternity Cover

Description:

Focus of role: To actively drive and contribute to the sales and profitability of the stores, whilst motivating and developing a team, using responsible business practices within retail environment.

Sales and profit

• Drive and achieve store sales, KPI’s and profit and commercial targets
• Analyse store performance, reviewing sales information and all relevant KPI’s to maximise business opportunities
• Ensure sales opportunities are maximised through ongoing communication and monitoring of KPI’s and effective coaching
• Have a full working knowledge of P&L reports to potentialise store profitability
• Manage payroll effectively to optimise productivity and efficiency
• Create loss prevention actions plans and implement to minimise stock loss and achieve company benchmark
• Ensure process and systems in store are implemented and regularly reviewed ensuring store ops runs smoothly and issues resolved in a timely manner

Customer service excellence

• Achieve an excellent mystery shop result in line with the company target of 85%
• Ensure all customers receive a high standard of service
• Lead by example in delivering excellent selling and service skills by consistently following the 7 steps
• Be a brand ambassador and role model for the team
• Represent the Molton Brown brand through high standards of personal grooming in accordance with the guidelines

Product knowledge

• To attend product training and any subsequent refresher training offered
• Demonstrate an in depth  and fluent knowledge of the product range in order to advise customers on the best products to suit their needs and on its main features or properties i.e. selling points, users etc

Leading and developing the team

• Support and deliver in store training to develop the team and meet the needs of the business
• Recruit and identify potential talent to build a strong team
• To recognise and identify potential development areas within the teams performance to coach and grow individual skill base and increase retention
• To effectively manage poor performance

Store environment

• Ensure consistent delivery of housekeeping and presentation standards throughout the store
• Achieve and maintain excellent retail and VM standards in all areas of the sales floor, stock maintenance and handling and the stock room
• Plan and organise floor moves and implementation of promotions, to maximise commercial opportunities and to company standard

Policy adherence

• To be accountable for the adherence and implementation of company policies and procedure
• Contribute to the health and safety of others and yourself by following safe working practises
• To act in a responsible and positive manner at all times, ensuring that Company codes of practice are adhered to

Additional duties

• To carry out any other duties that is reasonably requested
• To support in other Molton Brown locations when the business needs dictate 

 Role requirements

Minimum of 2 years retail management experience in stand alone store location

Experience within the beauty environment desirable

Flexibility in working arrangements

Ability to travel within reasonable distance if required 

Job: Concession Manager - House of Fraser, Milton Keynes

Location: House of Fraser, Milton Keynes

Description:

Description:

Focus of role: To actively drive and contribute to the sales and profitability of the concession, whilst motivating and developing a team, using responsible business practices within a retail environment.

Sales and profit

• Drive and achieve concession sales, KPI’s and profit and commercial targets
• Analyse concession performance, reviewing sales information and all relevant KPI’s to maximise business opportunities
• Ensure sales opportunities are maximised through ongoing communication and monitoring of KPI’s and effective coaching
• Have a full working knowledge of P&L reports to potentialise concession profitability
• Manage payroll effectively to optimise productivity and efficiency
• Create loss prevention actions plans and implement to minimise stock loss and achieve company benchmark
• Ensure process and systems in the concession are implemented and regularly reviewed ensuring department store compliance
• Develop and maintain close working relationships with host store management to optimise commercial opportunities

Role requirements

Minimum of 2 years retail management experience at supervisor level

Experience within the beauty environment desirable

Flexibility in working arrangements

Ability to travel within reasonable distance if required