Jobs in UK Retail
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Jobs in UK Retail

Careers in Retail Operations

The sales division is responsible for growing our brand in a balanced way; across all channels, on a global basis. To achieve their goal this team delivers world class customer service that exceeds expectations, always acting with honesty and integrity ensuring the customer comes first in everything they do. When it comes to sales and service; Molton Brown does not take shortcuts.
Great customer service is not an initiative or flavour of the month, it is part of our culture.

NEW STORE OPENING - Various Positions, Newcastle

Job: NEW STORE OPENING - Various Positions, Newcastle

Location: Newcastle

Description:

Join Us – We are very excited to announce that we have a new Store opening in Newcastle in Spring 2016.

We are now recruiting for the following Team members for our brand new store;

Store Manager

Assistant Store Manager

Senior Sales Consultant

Sales Consultant

If you would like to become a member of our exciting new team please submit your CV and a covering letter advising us of the position you wish to apply for by clicking on the apply button.

Alternatively you can send your CV and covering letter to:

HCD Department, Molton Brown, Green Street, Elsenham, Bishops Stortford, Herts, CM22 6DS

Sales Educator, Global

Job: Sales Educator, Global

Location: Field based – National and International remit

Description:

Role: Sales Educator, Global

Based: Field based – National and International remit

Reporting to: Associate Director - Sales Education Global

Key relationships: Store Managers and teams, Retail teams, Marketing, Channel leads and stakeholders, Country teams.

As this is a global, multi-channel role, whilst the role is essentially Monday to Friday, there will be regular travel outside of 9-5, overnight stays away from home and occasional weekend travel.

The role in a nutshell

As a member of the Global Sales Education team, you will be responsible for identifying, designing and delivering product, service and sales training for Global retail stores, wholesale, concessions, hotels, ECom and Travel retail and Customer Services in order to drive sales, key performance indicators and commerciality, which in turn enhance the customer experience in line with the Brand strategy.

Personal attributes

  • Must possess a Customer-centric mind set - A passion and desire to deliver an exceptional service experience to every customer, in every channel.
  • An ability to motivate, educate and engage individuals, teams and key stakeholders
  • Commercial acumen – Understands and guides others through training, coaching and leading by example to teams to deliver on commercial KPIs
  • An ability and want to Lead by example – Leads from the front and enjoys introducing new ideas and taking them from concept to delivery and evaluation.
  • Experience within a work environment where there was a requirement to Influence others. Articulates ideas, is a strong influencer and is able to demonstrate a flexible communication style

Essential skills and experience

  • A Training/education background
  • Retail management experience
  • Experience of designing/delivering and measuring Customer Service in a competitive retail environment
  • Experience of travelling nationally and/or internationally with work
  • Experience of working, and inspiring others to perform, remotely
  • Experience of working in a multi-channel, matrix structure environment
  • Developed communication skills (written and verbal)
  • Highly organised with an eye for attention to detail
  • An ability to self-appraise and self-motivate
  • Developed Word, PowerPoint, Excel and Outlook skills
  • Full UK driving licence
  • Experience within the Beauty/luxury service sector and an awareness of competitor activity

Store Manager, Aberdeen

Job: Store Manager, Aberdeen

Location: Aberdeen

Description:

Position summary

To actively drive and contribute to the sales and profitability of the stores, whilst motivating and developing a team, using responsible business practices within retail environment.

Experience

Minimum of 2 years retail management experience in SAS location

Experience within the beauty environment desirable

Flexibility in working arrangements

Ability to travel within reasonable distance if required

Store Manager, Canary Wharf

Job: Store Manager, Canary Wharf

Location: Canary Wharf

Description:

Position summary

To actively drive and contribute to the sales and profitability of the stores, whilst motivating and developing a team, using responsible business practices within retail environment.

Experience

Minimum of 2 years retail management experience in SAS location

Experience within the beauty environment desirable

Flexibility in working arrangements

Ability to travel within reasonable distance if required

Store Manager, Exeter, Maternity Cover

Job: Store Manager, Exeter, Maternity Cover

Location: Exeter

Description:

Position summary

To actively drive and contribute to the sales and profitability of the stores, whilst motivating and developing a team, using responsible business practices within retail environment.

Experience

Minimum of 2 years retail management experience in SAS location

Experience within the beauty environment desirable

Flexibility in working arrangements

Ability to travel within reasonable distance if required

Assistant Store Manager, Heathrow Airport

Job: Assistant Store Manager, Heathrow Airport

Location: Heathrow Airport

Description:

Position summary

To support the store manager with the management and motivation of the team, and to actively drive and contribute to the sales and profitability of the store.

Education and Experience

Previous management experience essential

Minimum of 2 years retail experience

Experience within the beauty environment desirable

Flexibility in working arrangements

Ability to travel within reasonable distance if required

Assistant Store Manager, Leeds

Job: Assistant Store Manager, Leeds

Location: Leeds

Description:

Position Summary

To support the store manager with the management and motivation of the team, and to actively drive and contribute to the sales and profitability of the store.

Experience

Previous management experience essential

Minimum of 2 years retail experience

Experience within the beauty environment desirable

Flexibility in working arrangements

Ability to travel within reasonable distance if required

Assistant Store Manager Regent Street

Job: Assistant Store Manager Regent Street

Location: Regent Street

Description:

Position summary

To support the store manager with the management and motivation of the team, and to actively drive and contribute to the sales and profitability of the store.

Education and Experience

Previous management experience essential

Minimum of 2 years retail experience

Experience within the beauty environment desirable

Flexibility in working arrangements

Ability to travel within reasonable distance if required

Assistant Store Manager White City

Job: Assistant Store Manager White City

Location: White City

Description:

Position summary

To support the store manager with the management and motivation of the team, and to actively drive and contribute to the sales and profitability of the store.

Education and Experience

Previous management experience essential

Minimum of 2 years retail experience

Experience within the beauty environment desirable

Flexibility in working arrangements

Ability to travel within reasonable distance if required

Concession Manager, Dublin (Brown Thomas)

Job: Concession Manager, Dublin (Brown Thomas)

Location: Dublin (Brown Thomas)

Description:

Position summary

To actively drive and contribute to the sales and profitability of the concession, whilst motivating and developing a team, using responsible business practices within a retail environment.

Experience

Minimum of 2 years retail management experience at supervisor level

Experience within the beauty environment desirable

Flexibility in working arrangements

Ability to travel within reasonable distance if required

Concession Manager, Metro Centre, House of Fraser

Job: Concession Manager, Metro Centre, House of Fraser

Location: Metro Centre, House of Fraser

Description:

Position summary

To actively drive and contribute to the sales and profitability of the concession, whilst motivating and developing a team, using responsible business practices within a retail environment.

Experience

Minimum of 2 years retail management experience at supervisor level

Experience within the beauty environment desirable

Flexibility in working arrangements

Ability to travel within reasonable distance if required

Sales Consultant, Full Time, City Airport

Job: Sales Consultant, Full Time, City Airport

Location: City Airport

Description:

Focus of the role : To contribute to sales and profit through demonstrating excellent customer service, selling skills, product knowledge and through acting as a brand ambassador, supporting the brand values.

Key responsibilities:

  • Personally contribute to the achievement of targets and KPI’s
  • Deliver excellent selling and service skills
  • Ensure all customers receive a high standard of customer service
  • Demonstrate an in depth/fluent knowledge of the product range in order to advise customers on the best products to suit their needs and on its main features or properties i.e. selling points, uses
  • Attend product training and any subsequent refresher training offered
  • Personally contribute to excellent mystery shop results in order to achieve the company target of 85%
  • Actively contribute to the consistent delivery of housekeeping and high presentation & VM standards
  • Be vigilant at all times to ensure stockloss is minimised and to contribute to stock takes
Role requirements

Previous retail and beauty experience desirable

Team player

Flexibility in working arrangements

Ability to travel within reasonable distance if required

Consumer Driven

Always places the Molton Brown customer as first priority

Provides a high level of customer service

Sales Consultant, Part Time, Luton Airport

Job: Sales Consultant, Part Time, Luton Airport

Location: Luton Airport

Description:

Focus of the role : To contribute to sales and profit through demonstrating excellent customer service, selling skills, product knowledge and through acting as a brand ambassador, supporting the brand values.

Key responsibilities:

  • Personally contribute to the achievement of targets and KPI’s
  • Deliver excellent selling and service skills
  • Ensure all customers receive a high standard of customer service
  • Demonstrate an in depth/fluent knowledge of the product range in order to advise customers on the best products to suit their needs and on its main features or properties i.e. selling points, uses
  • Attend product training and any subsequent refresher training offered
  • Personally contribute to excellent mystery shop results in order to achieve the company target of 85%
  • Actively contribute to the consistent delivery of housekeeping and high presentation & VM standards
  • Be vigilant at all times to ensure stockloss is minimised and to contribute to stock takes
Role requirements

Previous retail and beauty experience desirable

Team player

Flexibility in working arrangements

Ability to travel within reasonable distance if required

Consumer Driven

Always places the Molton Brown customer as first priority

Provides a high level of customer service

Retail Management Vacancies - All Locations

Job: Retail Management Vacancies - All Locations

Location: UK

Description:

Retail Management Vacancies / Regional

We are always looking for exceptional individuals to join our management team who are able to demonstrate excellent selling and service skills and who have a passion for Retail. We want every customer to enjoy a unique luxury selling experience.

As a Store Manager you will be responsible for actively driving and contributing to the sales and profitability of the stores, whilst motivating and developing a team, using responsible business practices within retail environment.

As an Assistant Manager you will be responsible for supporting the store manager with the management and motivation of the team, and to actively drive and contribute to the sales and profitability of the store.

As a Concession Manager  you will be responsible for actively driving and contributing to the sales and profitability of the concession, whilst motivating and developing a team, using responsible business practices within a retail environment. 

If you love our products and enjoy delivering fantastic customer service please send your CV to recruitment@moltonbrown.comor apply online.