Contact Us
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Contact Us

Should you have a question regarding the use of our website or a general customer inquiry about Molton Brown's products or services, you may be able to find the answer in our FAQs and help pages. For trade and for information about trade partnerships, please visit our Trade Inquiries page.

If you cannot find what you are looking for or simply want to contact our Customer Service team, you can do so in the following ways:

Customer Inquiries:

USA Toll-free: 1-866-933-2344*
*This number is free of charge from USA landlines only.

Our lines are open 24 hours a day, every day. We aim to return all voice messages and call backs within 2 working days of receipt.

UK & Rest of World Freephone: +44 (0)808 178 1188*
*This number is free of charge from UK landlines only. International calls or those made from mobiles will be charged at the standard rates.

Email: Contact our Customer Service team using the links below, or email We aim to respond to all customer emails and inquiries within 2 working days from the date of receipt.

Online Order Inquiry
Online Returns Inquiry
Product Inquiry
Product Feedback
Stockist Inquiry/Feedback

Customer Service
Molton Brown USA
One Penn Plaza
22nd Floor
Suite 2207
New York
New York 10119

Molton Brown Limited
Registered office:
130 Shaftesbury Avenue
London W1D 5EU

Registered in England: 2414997

Molton Brown USA Limited
One Penn Plaza
22nd Floor
Suite 2207
New York
New York 10119
Toll free telephone number: 1-866-933-2344